Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ligia Santos

Ligia Santos

February 18, 2026

5  out of  5
rating by Ligia Santos
"After more than 10 years with another insurance, my brother in law recommended to give Astrid a call and she got me a great quote. She is friendly and professional. Thank you!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of cesar delgado

cesar delgado

February 13, 2026

5  out of  5
rating by cesar delgado
"Yesenia is great! 100% recommend her. She's been supporting me and my family for a few years. I trust her recommendation and it feels like she's looking out for me! I love that she's super efficient! I added a new car with just a few text messages while I had a full day at work!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Charles R Garrett Jr’s Team. "
Profile photo of Priscilla Cristino

Priscilla Cristino

February 5, 2026

5  out of  5
rating by Priscilla Cristino
"I’ve had an amazing experience. I had an urgent question and Astrid was such a great communicator. She is extremely helpful and quick with responding. So glad I chose State Farm! 😊"
We responded:
"We are grateful for your 5-star review, Priscilla! Thanks for taking a moment to share your positive rating of State Farm Agent Charles R Garrett Jr’s Team here in Los Angeles . "
Profile photo of jorge

jorge

January 29, 2026

5  out of  5
rating by jorge
"Working with Astrid has been a fantastic experience. She's professional, sharp, and always stays on top of my policy needs, but what really sets her apart is how genuine and nice she is. You can tell she truly cares about her clients and isn't just trying to sell a policy-she wants to make sure you're actually protected. She made it so easy to get the right coverage at a great price. If you're looking for a reliable, friendly agent who actually has your back, definitely reach out to her!"
We responded:
"Thanks so much for the amazing review, jorge! We really appreciate your support here in Los Angeles . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Charles R Garrett Jr’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Los Angeles . "
Profile photo of Jay

Jay

January 27, 2026

5  out of  5
rating by Jay
"Heidy Orellana Is the best agent we ever had. She is always friendly and has a smile in her voice. She is always willing to go over and beyond to assist us with anything we need. We highly recommend Heidy."
We responded:
"Thank you for taking the time to leave such a great review, Jay. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Daniel Spitzer

Daniel Spitzer

January 23, 2026

5  out of  5
rating by Daniel Spitzer
"I've worked with a lot of insurance companies over the years, but these folks really get the job done when others can't. Great service and easy to work with!"
We responded:
"Thank you for the fantastic review, Daniel! We are always here to help with your insurance needs here in Los Angeles . "
Profile photo of Ruben Asencio

Ruben Asencio

January 21, 2026

5  out of  5
rating by Ruben Asencio
"Thank you Astrid for the excellent service you provide. 😊"
We responded:
"Thank you Ruben for the 5 star rating!"
Profile photo of Hung Nguyen

Hung Nguyen

January 20, 2026

5  out of  5
rating by Hung Nguyen
"Ms Yesenia Lopez is expertise and professional at auto insurance, very responsive to all of my queries/requests and diligently works on my case with multiples changes one after next. It’s a pleasure to work with her."
We responded:
"Thank you for your kind review of State Farm Agent Charles R Garrett Jr’s Team. We appreciate it! Thank you for the amazing review, Hung! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
Profile photo of Frederic De Leon

Frederic De Leon

January 16, 2026

5  out of  5
rating by Frederic De Leon
"Estoy muy agradesido con Yesenia por su profecionalismo en atender y explicar con detalle las polisas de nuestros autos , antes tenia muchos problemas con otras aseguradoras de autos pero desde que me recomendaron a la agencia Charles R Garrett Jr. Y con Yesenia alludandonos con nuestras polisas todo es diferente, se acabron los dolores de cabesa. Recomiendo al 100% a Yesenia y ala agencia tambien."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Charles R Garrett Jr’s Team here in Los Angeles . "
Profile photo of UziOverCarti

UziOverCarti

January 15, 2026

5  out of  5
rating by UziOverCarti
"Great customer service, Yesenia is always responding in a timely fashion."
We responded:
"Thank you for the wonderful 5 star review!"
Profile photo of Lester Najera

Lester Najera

December 23, 2025

5  out of  5
rating by Lester Najera
"Excelente servicio la atención súper rápida y eficiente"
We responded:
"Thank you Lester for the kind words! We appreciate your business!"
Profile photo of eddy zavala

eddy zavala

December 12, 2025

5  out of  5
rating by eddy zavala
"amazing michelle was very greatfull"
We responded:
"Thank you Eddy for the great 5 star review"
Profile photo of Lilia Tena

Lilia Tena

November 24, 2025

5  out of  5
rating by Lilia Tena
"State Farm insurance has great customer service. My insurance agent Yesenia Lopez has been very helpful throughout the years. I have had State Farm insurance for over 15 years now and I am very happy with their service."
We responded:
"Thanks for your business!"
Profile photo of patricia Pintor

patricia Pintor

November 21, 2025

5  out of  5
rating by patricia Pintor
"I want to start by saying Yesenia is an amazing person. She is knowledgeable and her professionalism is beyond great. She always takes the time to assist you and help you best way possible when it comes with questions and or guidance with the insurance. She always gets me great deals that's why I am with state farm because of people like her that cares and I can see loves what she does. Please acknowledge Yesenia and the amazing work and customer service she has. Kudos to Yesenia! Again thank you for always helping me and always available when needed. Thank you Yesenia!! Thank you Yesenia!"
We responded:
"Thank you for the 5 star review! We appreciate you referring your family to our agency!"
Profile photo of Shawnice Reid

Shawnice Reid

November 21, 2025

5  out of  5
rating by Shawnice Reid
"I have been with State Farm for years and Yesenia has been my go to do all person for years! She’s been consist she always makes sure I have the best rates and she truly cares for her customers. I feel very much like family although I haven’t been into the office for years she has a way of making every transaction easy and also very friendly. Thank you so much!"
We responded:
"Thank you Shawnice for the great 5 star review!"
Profile photo of Shaheen Manshoory

Shaheen Manshoory

November 13, 2025

5  out of  5
rating by Shaheen Manshoory
"Great service and always responsive to my request!"
We responded:
"We appreciate your business Shaheen! Thank you for the wonderful review!"
Profile photo of Douglas Lee

Douglas Lee

November 11, 2025

5  out of  5
rating by Douglas Lee
"Better price than my other company that I was with for 5years."
We responded:
"Thank you Douglas for the wonderful 5 star review!!"
Profile photo of Evelyn Mendez

Evelyn Mendez

October 31, 2025

5  out of  5
rating by Evelyn Mendez
"If you're looking for top-notch service and unbeatable rates, Charles Garrett Jr’s office is the place to call. Be sure to ask for Yesenia Lopez—the best agent around. Making changes to my policy was quick and hassle-free. I highly recommend their services!"
We responded:
"Thank you Evelyn for the fantastic review! "
Profile photo of Marybeth Mendoza

Marybeth Mendoza

October 31, 2025

5  out of  5
rating by Marybeth Mendoza
"Yesenia Lopez has been absolutely amazing to work with. She’s patient, knowledgeable, and always takes the time to explain every detail so I fully understand my coverage options. You can tell she truly cares about her clients and goes above and beyond to make sure everything is handled smoothly. She’s also incredibly caring with my mom, always making sure she feels comfortable and supported throughout the process. I really appreciate her professionalism and kindness and highly recommend her to anyone looking for an insurance agent who genuinely has your best interest at heart 🖤."
We responded:
"Marybeth, we truly value your business and look forward to our continued relationship!"
Profile photo of Kevin McClain

Kevin McClain

October 21, 2025

1  out of  5
rating by Kevin McClain
"I hate statefarm!!!! Their crazy and just want you to keep paying more and more money every month, even when you can't afford it and let it cancel out they still bill you like you still getting their insurance"
We responded:
"Hello Kevin, we understand your financial situation and hope you can secure coverage with another carrier!"
Profile photo of Isaac Torrez

Isaac Torrez

October 1, 2025

4  out of  5
rating by Isaac Torrez
"Astrid morales help me get a new policy insurance gave me a good price for my cars"
We responded:
"Thank you Isac for the great 5 star review!"
Profile photo of Katia portillo

Katia portillo

September 30, 2025

5  out of  5
rating by Katia portillo
"Heidi O. is the best! Every time I need help or have questions she's always gladly to help. She's the best!"
We responded:
"Thank you Katia for being a loyal customer!"
Profile photo of Barry Manvel

Barry Manvel

September 25, 2025

1  out of  5
rating by Barry Manvel
"Taken forever. To get. a reply for over 2 months and still waiting for paperwork😩"
We responded:
"Sorry for the delay. We do thank you for continuing to support are agency!"
Profile photo of Erik Sarni

Erik Sarni

August 13, 2025

5  out of  5
rating by Erik Sarni
"Recently joined 6 months ago and I am very happy with State Farm! Thank you Astrid for all your help getting me a great quote and always answering my calls /questions!"
We responded:
"Welcome aboard Erik! We appreciate your business and continued support!"
Profile photo of Melissa Sparks

Melissa Sparks

August 8, 2025

5  out of  5
rating by Melissa Sparks
"Yesenia makes getting and updating insurance a breeze. She has been able to help me at each stage from renters to homeowners to now two cars. Thank you to Yesenia and her team!"
We responded:
"Thank you Melissa for your continued support! We appreciate the 5 star review!"