Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jordan Gonzalez

Jordan Gonzalez

August 11, 2026

5  out of  5
rating by Jordan Gonzalez
"I had a great experience with my auto insurance agent Astrid Pinto. They were very helpful, professional, and made the whole process easy and stress-free. They took the time to answer all my questions and made sure I got the coverage that was right for me. I really appreciate the great customer service and would definitely recommend them to anyone looking for a good insurance agent"
We responded:
"Jordan, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Los Angeles. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Charles R Garrett Jr and Team "
Profile photo of Mario Gutierrez

Mario Gutierrez

August 7, 2026

5  out of  5
rating by Mario Gutierrez
"Quickie easy and very affordable"
We responded:
"Thank you so much for your kind review, Mario!  If you need insurance assistance, we are just an email or call away! - Charles R Garrett Jr, your State Farm Agent   "
Profile photo of Kyla ,

Kyla ,

August 7, 2026

5  out of  5
rating by Kyla ,
"Shoutout to Yess! She always takes care of me. Always very responsive and helpful. Thank you!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Los Angeles to know you had such a great experience with us. "
Profile photo of Juan Bautista

Juan Bautista

August 6, 2026

5  out of  5
rating by Juan Bautista
"The staff helped me find exactly what I needed without making me feel rushed.Fast, friendly, and efficient. Great experience from start to finish. Jesenia definitely knows what's up ."
We responded:
"Juan, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of BB

BB

July 30, 2026

5  out of  5
rating by BB
"I was recently involved in an accident with an uninsured driver to no fault of mine. I reached out to review my policy. I spoke with Michelle. She was very understanding of my circumstances and was very knowledgeable about the policy and helped me add coverages. I was able to lower my deductible and add car rental coverage for a small fee to set my mind at ease in the event this happens again. Thanks again for your professionalism."
Profile photo of TIFFANY MORALES

TIFFANY MORALES

July 29, 2026

5  out of  5
rating by TIFFANY MORALES
"Astrid was amazing to work with! She helped me get my car insurance set up quickly and efficiently, making the entire process smooth and stress-free. She was knowledgeable, responsive, and took the time to answer all of my questions. I really appreciated her professionalism and excellent customer service. I highly recommend Astrid to anyone looking for help with their insurance needs!:)"
We responded:
"Thank you so much for your kind review, TIFFANY!  If you need insurance assistance, we are just an email or call away! - Charles R Garrett Jr, your State Farm Agent   "
Profile photo of Ty Carlisle

Ty Carlisle

July 15, 2026

5  out of  5
rating by Ty Carlisle
"Astrid and Charles Garrett jr insurance offices are extremely detail oriented and always remember me when I call. I appreciate everything they do."
We responded:
"Ty, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Los Angeles. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Charles R Garrett Jr and Team "
Profile photo of Cindy Sanchez

Cindy Sanchez

July 7, 2026

5  out of  5
rating by Cindy Sanchez
"Astrid was very friendly and extremely helpful. This was my first time ever dealing with car insurance and life insurance and she was excellent."
We responded:
"Thank you for the fantastic review, Cindy! We are always here to help with your insurance needs here in Los Angeles . "
Profile photo of David R

David R

July 1, 2026

5  out of  5
rating by David R
"Great insurance. Very friendly and helpful. We arrived as Europeans without the typical records and credit history in USA, and this office sorted things out immediately and very efficiently. Big thank you!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Charles R Garrett Jr’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Hellen Rincón

Hellen Rincón

June 29, 2026

5  out of  5
rating by Hellen Rincón
"I've been insured with StateFarm for many years now, Astrid is been always helpful, professional, and quick to respond, my questions are always answered clearly, she makes sure to take the time to explain my options and find the best solution for my needs. It's reassuring to know I can count on someone who truly cares about providing excellent customer service. Thank you for making the insurance process so easy and stress-free!"
We responded:
"Hellen, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Gladis Martinez

Gladis Martinez

June 25, 2026

5  out of  5
rating by Gladis Martinez
"Muy atentos a lo necesario el servicio completamente muy bien tratado gracias"
We responded:
"Thank you for the amazing review, Gladis! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Sherri Monroe

Sherri Monroe

June 23, 2026

5  out of  5
rating by Sherri Monroe
"Astrid was amazing. She was working with 2 different states, 3 vehicles, a homeowner policy as well as umbrella coverage. She was professional, extremely helpful, accurate and prompt with all of her responses and services. I highly recommend this State Farm agency."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Charles R Garrett Jr’s Team. "
Profile photo of Leticia Mena

Leticia Mena

June 23, 2026

5  out of  5
rating by Leticia Mena
"Great service"
We responded:
"Thanks so much for the fantastic rating, Leticia! We are so glad you had a positive experience with us here on State Farm Agent Charles R Garrett Jr’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Steph Mirsky

Steph Mirsky

June 22, 2026

5  out of  5
rating by Steph Mirsky
"Been with this State Farm office for over 10+ years. Started with basic renter's and car insurance and went from there as life circumstances changed. Team never tried to sell us on any policies, just executed what I asked for and offered clarity on questions. Astrid the Assistant Manager is timely, efficient, and kind - wonderful person!"
We responded:
"Wow, thank you for the 5-star review, Steph! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Veronica Beltran

Veronica Beltran

June 12, 2026

5  out of  5
rating by Veronica Beltran
"I had an excellent experience working with Astrid at State Farm. She was knowledgeable, responsive, and took the time to explain all of my insurance options in a way that was easy to understand. Astrid was patient with my questions and made sure I found the coverage that best fit my needs and budget. Her professionalism and genuine commitment to helping her clients really stood out. I highly recommend Astrid to anyone looking for an insurance agent who is reliable, friendly, and dedicated to providing outstanding customer service."
We responded:
"Veronica, thank you for your wonderful review of State Farm Agent Charles R Garrett Jr’s Team!"
Profile photo of Jennifer

Jennifer

June 10, 2026

5  out of  5
rating by Jennifer
"Great service, always. Heidy is so friendly, knowledgeable, helpful and available for my calls and questions. Highly recommend Charles R. Garrett Jr. State Farm office and have referred many friends who are also happy."
We responded:
"Thank you so much for the 5-star rating, Jennifer! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Margaret Seid

Margaret Seid

June 4, 2026

4  out of  5
rating by Margaret Seid
"Great customer service, very attentive, and accommodating to my specific needs. The team was responsive, helpful, and made the process straightforward. I would definitely recommend State Farm to anyone looking for a reliable insurance provider."
We responded:
"Margaret, thank you for your kind 4-star rating! We appreciate your feedback and are happy to hear you had a pleasant experience with State Farm Agent Charles R Garrett Jr’s Team! "
Profile photo of Vadim Wolfson

Vadim Wolfson

June 4, 2026

5  out of  5
rating by Vadim Wolfson
"Very fast and professional"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Charles R Garrett Jr’s Team. "
Profile photo of Adrian Morales

Adrian Morales

June 3, 2026

5  out of  5
rating by Adrian Morales
"This was my first time getting insurance. Astrid was super helpful and made the process very easy. Amazing service and a very good price. Definitely recommend!"
We responded:
"Thank you for the fantastic review, Adrian! We are always here to help with your insurance needs here in Los Angeles . "
Profile photo of Nathalie Bustos

Nathalie Bustos

June 3, 2026

5  out of  5
rating by Nathalie Bustos
"Astrid was so helpful and made everything easy to understand. She took the time to answer all of my questions and helped me find the coverage that worked best for me. I never felt rushed, and she was always friendly and professional. It’s clear that she cares about her clients and wants to make sure they have a good experience. I really appreciate all of her help and would definitely recommend Astrid to anyone looking for insurance. Thank you for making the process smooth and stress free! 😊"
We responded:
"Thank you for the 5-star review, Nathalie! Here on State Farm Agent Charles R Garrett Jr’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Peter Lewis

Peter Lewis

June 2, 2026

5  out of  5
rating by Peter Lewis
"Heidy is amazing we love her. She is so professional and the best to work with.. we cannot say enough. A+++ all the way."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Charles R Garrett Jr’s Team. "
Profile photo of Bee M

Bee M

May 30, 2026

5  out of  5
rating by Bee M
"Yesenia was amazing in helping me and my partner get car insurance. Very reasonable rates and great customer service. Yesenia goes above and beyond to help her clients. Thank you."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Los Angeles to know that you had such a wonderful experience with us here on State Farm Agent Charles R Garrett Jr’s Team."
Profile photo of Maria G Ramirez

Maria G Ramirez

May 29, 2026

5  out of  5
rating by Maria G Ramirez
"Really good service specially if Abigail help you"
We responded:
"Thank you for the amazing review, Maria! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of TCRAIG

TCRAIG

May 23, 2026

5  out of  5
rating by TCRAIG
"I’ve been with State Farm for a long time and was shopping around for different quotes since I was paying a lot but I eventually went back because it’s hard to find Good customer service. I want to thank Yesenia for always helping me out."
We responded:
"Wow, thank you for the 5-star review, TCRAIG! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Susan Robel

Susan Robel

May 22, 2026

5  out of  5
rating by Susan Robel
"Have always received excellent service from this agency. They are always polite and very professional in their dealings with me. If a message is left, it is promptly responded to . I would highly recommend this Agency to my CA family and friends."
We responded:
"Thank you for the great 5 star review! We appreciate your business"